Salesforce Implementation Consultant
Location: Chicago, IL
Compensation: $100,000 for six to nine months, with the possibility of extension
Department: The McCormick Foundation is funding and advertising this position. This position will be a contractor for the Foundation, not a regular full-time employee.
In partnership with the City of Chicago’s Department of Family and Support Services, the McCormick Foundation is currently seeking a Salesforce Implementation Consultant to support and launch a large data infrastructure project for early childhood. The goal is to implement a new solution that leverages Salesforce to help the city serve Chicago residents more effectively and equitably. The Salesforce Implementation Consultant will provide counsel regarding the design and development of the Salesforce solution based on the agency’s strategic business and technical requirements. Specifically, this position will serve as lead project manager and a transitional resource to guide the initial stages of the project to ensure that the operational system is functional, effective, and meets stakeholder goals. The Consultant will collaborate across teams (program managers, technical peers, and business partners) to ensure that maximum value is delivered to clients.
The ideal candidate will demonstrate progressive leadership in the full lifecycle of the software development environment and bring experience in Salesforce implementation for government or other large entities. We are looking for someone with superb project and time management, communication, and analytical skills. Additionally, they must be enthusiastic and energized by continually learning new technologies in a changing environment. This is a temporary position budgeted for six to nine months (30-40 hours per week), with a possibility of extension based on project timelines. The Salesforce Implementation Consultant will be a contractor for the McCormick Foundation and will be supported by a cross-functional team at the McCormick Foundation and the City of Chicago’s Department of Family and Support Services.
Complete, on behalf and in service of DFSS, the Task Order Proposal Request to submit to the City of Chicago’s IT Department to begin the initiative
Develop and/or support other technical proposals for the procurement of services or vendors
Help support vendor selection (in coordination with the City of Chicago’s IT Department)
Define, at a high level, the necessary capacity, expertise, and change management processes that DFSS will need internally to mobilize to support the successful development and maintenance of a Salesforce instance (in partnership with a Salesforce implementation vendor)
Map all outside dataflows and dependencies to and from COPA from outside DFSS (particularly with Chicago Public Schools data)
Serve as project manager responsible for creating workflows, timelines, and moving the project forward to meet objectives
Synthesize and understand all prior work by third party partners to help with this effort; integrate this analysis into future plans where needed; highlight gaps in prior analysis that need to be filled/corrected
Define, at a high level, initial actionable implementation plans, major tasks, roles and responsibilities, timelines, and budgets to successfully meet DFSS internal deadlines to launch the Salesforce instance
Develop and maintain strong relationships with stakeholders with DFSS, CPS, and other players to using strong leadership and influence skills
Collaborate with leadership and across teams to uncover challenges, limitations, department capacity, and design solutions or workarounds for future use
Bachelor’s degree in Computer Science or related field
Minimum of five years of direct experience in all aspects of developing and implementing CRM or Salesforce platform applications, Salesforce.com consultant or architect certifications preferred
Demonstrated track record of leading the development of Salesforce systems for government clients or other large entities/enterprises
Experience in Salesforce with end-to-end implementation in the following areas:
Experience with implementation projects using Agile and Iterative approach
Understanding of key architectural concepts (integration styles, architecture styles, patterns) and how they influence design
Knowledge of any limitations of the platform (e.g. API and governor limits)
Evaluation of Salesforce.com with 3rd party solutions
Strong knowledge of software quality assurance best practices and methodologies
Knowledge of Business Process Management (BPM) techniques and tools
Experience in the development of technical proposals for the procurement of services or vendors
Excellent verbal and written communication to technical audiences, non-technical audiences, and senior management
Strong relationship management skills and understanding of formal and informal organizational structures
Excellent project management skills, specifically the ability to develop schedules and workflows and implement and adapt tools and techniques to an
Flexibility, resilience, comfort with ambiguity, and the ability to keep projects moving toward successful completion in the face of discouraging developments or aggressive timelines
All offers are contingent upon successful completion of a criminal background check and drug screening
To apply, submit a resume and cover letter here: https://donate.mccormickfoundation.org/_about-us/about-us---careers-newt...