Jobs Board

Senior Director, Client Service, Managed Organizations (Arabella Advisors)

Company Name

Arabella Advisors

Company City

New York

Company State

NY

Job Location

Durham, NC; Chicago, IL; Washington, DC; New York, NY; or San Francisco, CA

Company Information

Job Description

Arabella Advisors is a business built on the conviction that we can help changemakers achieve transformative impact by equipping them with the right tools. As a certified B Corp, our goal is to help our clients identify the most promising pathways to change, build bold and impactful efforts, and partner wisely with organizations, communities, and leaders. Central to our mission’s success is the skillful management of relationships with the clients we serve in our Managed Organization’s initiatives. As Senior Director of Client Service in our fiscal sponsorship business, you will help quickly launch, scale, and manage operations for a variety of client philanthropic initiatives, including donor collaboratives, advocacy campaigns, and new nonprofit organizations. At the heart of your efforts will be ensuring that throughout the collaborative work and projects we embark on with our clients, that we build strong relationships with them that help unleash their full potential in the fulfillment of their mission.

You will also help our Managed Organizations team continue to enhance its practices, using your skills to build internal capacity, systems, and technologies that enable us to more powerfully serve the sector. We are looking for a leader with outstanding relational skills who can balance building strong external and internal collaborations with building out a highly strategic approach to the work we are doing with our clients. We want to find someone with an entrepreneurial spirit who cares deeply about helping clients accomplish greater good, and who values integrating diversity, equity, and inclusion into every aspect of their work.

TOTAL REWARDS (COMPENSATION AND BENEFITS)

This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our base salaries are based on a blend of similar sized organizations from different sectors, including nonprofits, foundations, and professional service firms. They are also based on local market rates and differentiated by geography.

All full-time staff are eligible for our generous benefits package on their first day of employment:
• Health insurance – On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium.
• Paid time off – 18 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, and 8 weeks’ parental leave.
• 401(k) retirement plan – Arabella will match up to 4% of your contributions. There is no waiting or vesting period; all funds are yours to keep on day 1.
• Reimbursements for your personal cell phone plan and fitness.
• Pre-tax withholding for transportation and parking.
• Bonus incentive opportunities.
• Access to professional development opportunities.

WORKING WITH US

While this position must be based in Durham, NC; Chicago, IL; Washington, DC; New York, NY; or San Francisco, CA, please note that due to COVID-19, all Arabella Advisors’ offices are closed, and we continue to temporarily work in a remote environment.

When we reopen — currently anticipated in early 2022 — we will be returning to work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. It is our expectation that once we reopen, Arabellans will generally work 2-4 days per week from the office and 2-4 days at home/remotely. We will make reasonable accommodations under the guidelines of the Americans with Disabilities Act.

We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.

Job Qualifications

To Be Successful in This Role You’ll Need:
• Graduate degree in relevant field (e.g., business administration, nonprofit management, or public administration) or equivalent experience.
• Deep knowledge of and experience in the social sector. The ideal candidate has philanthropic, nonprofit, or consulting experience, and has worked closely with donors in the past.
• Significant experience with business development and providing high-quality customer service in fast-paced, sophisticated environments.
• At least 15 years of work experience with steadily increasing job responsibility, including extensive people management experience.
• Excellent oral and written communication skills and demonstrated ability to synthesize large amounts of information into clear, comprehensible written documents.
• Ability to manage and lead complex projects, to oversee and delegate to others on the team, and to meet deadlines.
• Experience with or understanding of DAF rules and regulations; advocacy compliance and/or fiscal sponsorship a significant plus.

How to Apply

More information about Arabella Advisors may be found at: www.arabellaadvisors.com

We are partnering with Linh Nguyen and Rachel Burgoyne of the national talent and search firm NPAG. Due to the pace of this search, candidates are encouraged to apply as soon as possible. Candidates may submit their cover letter, outlining their interest and qualifications, along with their resume via NPAG’s website (https://npag.com/arabella-client-service).

Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know.

We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions.

Want to receive the latest AAPIP updates and events directly to your inbox?

×